[Return method and acceptance deadline]
If you contact us, we will check it at our shop and we will get back to you.
* If you continue to return or excessively return each time you place an order,
【Please note that the following products cannot be accepted]
●We do not accept returns for outlets, sale items, or items with "Non-returnable" on the sales page. (Excluding defective products)
● If more than 8 days have passed since the item was received
● Lost or damaged products and accessories
● Returns without prior notice / confirmation
● Products that have been used even once
● Products that have been processed, repaired, cleaned, etc.
●If you continue to return or excessively return each time you place an order,
[Product defect / stain / damage / product excess / deficiency or when a different product arrives]
We will accept returns and exchanges at our expense, including shipping and handling.
| 【If you wish to exchange or return the product at your convenience]
Customers are responsible for the return shipping charges for exchanges and returns due to customer's convenience such as "I ordered the wrong product" or "The size does not match".
When purchasing at a convenience store payment:
After the returned product arrives at our shop, we will transfer it to the bank account specified by the customer within 5 business days excluding weekends and holidays.
If you purchased by credit card or AMAZON PAY:
Refunds will be made through the credit card company used at the time of purchase.It usually takes 3-5 business days for the refund to be credited to you.
Paidy If purchased with next month payment:
The product price will be offset via Paidy, so you will not be charged.