Legal notice

Distributor:JACOB Co., Ltd.

President: Representative Director Kei Hayashi

Location:JACOB Co., Ltd., 351-0101, 1-14-3 Shirako, Wako City, Saitama Prefecture Pyrene 9-202, Japan


Phone Number:050-6874-6808 * For inquiries about products and orders, please use the inquiry form on our website.or info@jacobswarehouse.com

Inquiry reception time:Weekdays 10: 00 ~ 18: 00

For inquiries:Email Address  info@jacobswarehouse.com

Selling price: Based on the price displayed on each product detail page.
The list price is the tax-included price.

Delivery fee:If the order amount is 2,000 yen (tax included) or more, the normal shipping fee is free except for Okinawa and remote islands.If the order amount is less than 2,000 yen, a flat shipping fee of 380 yen will be charged. (We will deliver it by Yamato Takkyubin, Sagawa Express, Nekoposu)

Okinawa / remote island Shipping fee 1000 yen

Required charges other than the product price:
A settlement fee may be charged in addition to the selling price.

When using KOMOJU convenience store payment -Customers are responsible for a settlement fee of 190 yen (tax included).

When using Paidy next month payment (convenience store / bank) -Depending on the payment method, a fee will be charged for each monthly payment (billing).
Customers are responsible for 356 yen (tax included) for convenience store payments and a transfer fee for bank transfers.No payment fee will be charged for direct debit.

Payment method and timing of payment:

[Credit Card] Visa / Mastercard / AMERICAN EXPRESS / JCB

Payment time:It depends on the closing date of your credit card company and the contract details.Please check with your card company.

[Convenience store payment] Seven-Eleven / Lawson / FamilyMart / Ministop can be used.Customers are responsible for 190 yen (tax included) when paying at a convenience store.

Payment time: Application ~ 3 days

[Paidy next month payment(Convenience store / Bank)

For lump sum payment

  • We will issue an invoice on the 1st of the following month with the final billing amount closed at the end of each month, and will inform you by e-mail / SMS (short message) by the 3rd.
  • Payment methods are convenience store payment (convenience store installation terminal), bank transfer and account transfer.
  • The payment deadline is up to 10 days for convenience store payments and bank transfers.In the case of direct debit, it will be deducted on the 12th *.However, it may be 1th * in January and May.
  • Depending on the payment method, a fee will be charged for each monthly payment (billing).Customers are responsible for 356 yen (tax included) for convenience store payments and a transfer fee for bank transfers.No payment fee will be charged for direct debit.
Payment Method Convenience store Account transfer

(Automatic withdrawal from bank account)

Bank Transfer
Payment date Until 10th 12th* Until 10th
Commission paid

* Occurs only once a month regardless of the number of times of use

356 yen (tax included) 0 yen Transfer fees vary depending on the financial institution

 

In the case of installment payment (currently not supported)

  • Payment will be made from the month following the application (use) date.
  • Please check your payment statement on MyPaidy or your monthly invoice.
  • Main number of times / installment payment fee ratio
Number of times
3
6
9
12
24
36
Commission rate (%)
2.51
4.42
6.35
8.31
16.37
24.8
Real annual rate (%)
15.0

 

Example: When using 25,000 yen with 3 payments

  • Installment fee25,000 yen x 2.51% = 627 yen (rounded down to the nearest whole number)
  • Total to pay25,000 yen + 627 yen = 25,627 yen
  • Monthly payment8,542 yen x 2 times (Monthly payment is in yen)
  • Final payment amount8,543 yen (fractions will be paid in the final round)


Delivery time of goods: It will usually be delivered within 3-4 days after payment is confirmed.
* In some areas including Okinawa, it will take 4 to 5 days more than usual.

Product delivery method: We are limited to delivery within Japan.

Yamato Takkyubin, Sagawa Express, NekoposuI will deliver it in.


About returns and exchanges:
If the item is defective, damaged in delivery, or if you receive a different item from your order, sorry to trouble you, but within 8 days of the item's arrival. info@jacobswarehouse.com

Please contact us from 10:00 to 18:00 on weekdays (excluding Saturdays, Sundays, national holidays, year-end and New Year holidays, Golden Week, and summer holidays) and return it.We will bear the return shipping fee.

In the case of returns or exchanges due to customer's convenience, the return shipping fee and the shipping fee when sending the replacement item will be borne by the customer.

* If you continue to return or excessively return each time you place an order, we may refuse future purchases.

Return deadline:
Please confirm that the delivered product is correct within XNUMX days after the product arrives.
Please note that it will be difficult to respond to requests for damage, dirt, or product shortages during delivery after 8 days or more.