Refund Policy(For Japan)
[Return method and acceptance deadline] If you contact us, we will check it at our shop and we will get back to you. * If you continue to return or excessively return each time you place an order,
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【Please note that the following products cannot be accepted] ●We do not accept returns for outlets, sale items, or items with "Non-returnable" on the sales page. (Excluding defective products) ● If more than 8 days have passed since the item was received ● Lost or damaged products and accessories ● Returns without prior notice / confirmation ● Products that have been used even once ● Products that have been processed, repaired, cleaned, etc. ●If you continue to return or excessively return each time you place an order, |
[Product defect / stain / damage / product excess / deficiency or when a different product arrives] We will accept returns and exchanges at our expense, including shipping and handling. |
【If you wish to exchange or return the product at your convenience] Customers are responsible for the return shipping charges for exchanges and returns due to customer's convenience such as "I ordered the wrong product" or "The size does not match". |
[Refund procedure] When purchasing at a convenience store payment: After the returned product arrives at our shop, we will transfer it to the bank account specified by the customer within 5 business days excluding weekends and holidays. If you purchased by credit card or AMAZON PAY: Refunds will be made through the credit card company used at the time of purchase.It usually takes 3-5 business days for the refund to be credited to you. Paidy If purchased with next month payment: The product price will be offset via Paidy, so you will not be charged. |